Shipping policy
ST5 by SHAHZAIB — Shipping Policy
Last Updated: September 2026
At ST5 by SHAHZAIB, we carefully prepare every order so your fragrance reaches you safely and in excellent condition.
Order Processing
Orders are normally processed within 1–3 business days after confirmation.
During sales, promotions, holidays, or periods of high order volume, processing may take slightly longer. If there is a significant delay with your order, we will make reasonable efforts to contact you.
Delivery
We deliver orders across Pakistan through our available courier partners.
Estimated delivery time is generally:
3–7 business days after your order has been dispatched.
Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other circumstances outside our control.
Shipping Charges
Applicable shipping charges, if any, will be displayed during the checkout process before you complete your purchase.
Order Confirmation
Please provide an accurate name, phone number and delivery address when placing your order. ST5 by SHAHZAIB is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
Delayed or Lost Orders
If your order appears to be significantly delayed, please contact us at:
Phone: 03014333704
We will assist you in checking the status of your shipment with the relevant courier service.
Contact
ST5 by SHAHZAIB
Atta Town, Jahanian, Pakistan
Phone: 03014333704